Good customer service experience - Bas Van Der Hoek

Thank you for providing an unusually good customer service experience at your dealership! Bas was extremely helpful and patient as we worked through all the details of the purchase and the arrangements of turning in our leased vehicle. The special touches like flowers for my wife were particularly thoughtful. It is difficult to sum up Bas’ approach in one or two words, but the best I can do is “exceptional professionalism”. Such a good customer service experience, perhaps should be common, but unfortunately is quite rare. A.D. Leighton