Initial impressions are certainly very positive. Congratulations are due to everyone for their perseverance and patience with us. My experience with Richmond Lexus reaffirms and supports their mantra, “The Pursuit of Perfection.” I would like to once again express my appreciation to both Anke and Keith for your continued support and determination to resolve our issues. Over time, from what I have experienced, both of you are superb reflections of those qualities within your organization. Again, many thanks, Jim & Joel F.
Dealership Review by: Jim & Joel F.