I am writing you today to honor you and your staff for the outstanding level of service provided by you and your team. The customer contacted us to expand on the stellar service provided to him from Charles and Angela. On behalf of all of us here throughout customer relations and Audi, I would like to thank you for delivering once again the prestigious experience that is Audi, not just on four wheels, but from customer to customer, in body, performance, and spirit. David C./Brandon W.