Hello, We'd like to let you know about the fantastic customer service we receive from your service staff at Open Road Port Moody, especially Service Advisor Danny Leung. Our RAV4 has gone to Open Road P.M. for all its servicing since the day we bought it, and we've had nothing but positive experiences with your front end staff. But Danny has always stood out above the rest. He's very personable, friendly, attentive and always makes you feel as though your concerns are heard. He consistently displays excellent communication and customer service skills. We sincerely hope that Danny is recognized for his service excellence. He's definitely a big part of the reason that our vehicle continues to be serviced exclusively by your dealership. Thanks for employing and retaining such a superstar. Sincerely, Ethan (& Bree) Kozak