The young gentleman that greeted me and was there when I picked up my vehicle was exceptional. He was very helpful. He was very knowledgeable. He continued my faith in your dealership!
Alex was an amazing help to me by answering all my concerns and questions. He made sure that everything ran smoothly for me! I am super happy that I bought the car from Alex because the service was amazing.
I had a nail in my left front tire. It was repaired under my 6 year warranty. I saved $40 + taxes. The service department handled it all for me.
The service rep was very helpful explaining things to me and even had the mechanic check out the oil smell on his own that was on my previous work order. I didn't request it and he explained the mechanics recommendation - just wait for now. It's still not a serious concern.
The staff is exceptionally pleasant and efficient. With previous cars (different company) I hated going to the dealer because they were always trying to up sell me and charged high prices. This is not the case with OpenRoad Mazda, prices are reasonable and service is excellent.
My appointment was very easy to make through the website. I was also worried that my car wouldn't be washed because I took my Mazda3 to another dealership, and they always washed my car. It is something simple, but you also did it to my Mazda3, so I was happy to see it clean in the end. Service attendant and clerk were very easy to deal with. Overall, happiness with simple things will keep me from coming back here.
I like the drive in to the service department. I was met by a polite, helpful man. My car was returned washed and vacuumed, much appreciated.
Reliable with fabulous customer service!
Great car and great dealership. Enjoyable car shopping at OpenRoad Mazda Port Moody.
The dealership is beautiful and all of the staff were very helpful. The Sales Manager Eugene was especially helpful.