Moe Khan always had a passion for cars since a young age. The General Manager at OpenRoad Infiniti Langley loved talking about cars with people.
British Columbia-based dealership group OpenRoad Auto Group has announced changes in senior management.
Dimitri Kotsalis and Aly Jiwani switch management roles.
In the showroom of Canada’s newest Volkswagen dealership, OpenRoad VW in Burnaby, B.C., sits a special car: a 1952 Volkswagen Beetle, one of the original shipment of cars delivered to Canada more than 60 years ago.
Chia argues that transparency is essential for success in a stigmatized automotive retail environment, one in which customers perceive retailers to be, in his words, “not great.” Open Road, he argues, is in the business of changing customer perceptions “one guest at a time.”