Reviews
Customer Experience
Great Experience!
David & Linda |
November 18th, 2011
Our experience with Ami Li was exceptional for our very first LEXUS vehicle. She took the time to listen to our needs and helped us find the model that would best suit our lifestyle and needs. We really appreciate the professionalism and attention to detail that she has shown and definitely look forward to go back for more services.
Customer Experience
Service
David C./Brandon W. |
November 9th, 2011
I am writing you today to honor you and your staff for the outstanding level of service provided by you and your team. The customer contacted us to expand on the stellar service provided to him from Charles and Angela. On behalf of all of us here throughout customer relations and Audi, I would like to thank you for delivering once again the prestigious experience that is Audi, not just on four wheels, but from customer to customer, in body, performance, and spirit.
David C./Brandon W.
Customer Experience
Many thanks!
Jim & Joel F. |
November 9th, 2011
Anke Minty & Keith Cochrane:
Initial impressions are certainly very positive. Congratulations are due to everyone for their perseverance and patience with us. My experience with Richmond Lexus reaffirms and supports their mantra, “The Pursuit of Perfection.” I would like to once again express my appreciation to both Anke and Keith for your continued support and determination to resolve our issues. Over time, from what I have experienced, both of you are superb reflections of those qualities within your organization. Again, many thanks, Jim & Joel F.
Customer Experience
Good Experience
Sandy R. |
November 9th, 2011
I noticed a screw lodged in my tire and thought, ‘great, a horrendously busy day and now I will have to find somewhere to take the screw out and fix the tire.’I thought of Mazda first, so I got to the shop just after opening. I spoke with Tyrone Green and he immediately took my car in and fixed the tire himself. I could not have been happier with the service and care that this fellow took and thought that I should write you to commend your staff. Thank you again for the good experience.
Sandy R.
Customer Experience
“Go Toyota Go!”
Stan W. |
November 9th, 2011
I must tell you, I own a ’07 RAV 4, and the service is great and the people are great! Toyota looks after its proud customers. I have owned many cars and none have been as reliable as my Toyota. I say “Go Toyota Go!” Great cars, great people!
Stan W.
Customer Experience
Excellent Service
Winnie Y. |
November 9th, 2011
I would like to commend Nathan Johnston for his genuine caring attitude. I had a situation with my tires and Nathan was not judgmental. He was very understanding and I believe he knew I was a long time customer. He appreciates my business and loyalty. I feel like I can really trust him, and believe me, that says a lot. I firmly believe that he is a valuable member of your team and I hope that you’ll have more employees like him.
Winnie Y.
Customer Experience
Service Department
Martin S. |
November 9th, 2011
I found the service that OpenRoad Toyota Richmond provided to be top rate. I had trust that your staff always did a good job maintaining my vehicle. For over 10 years, I made the effort to drive all the way from Central Burnaby to Richmond. Regards, and thank you for the good work.
Martin S.
Customer Experience
Thank you!!
R.D.White |
November 9th, 2011
I bought my Hyundai in for a minor matter and Greg looked after it and completed the paper work (which I expected to do myself). This saved me a good deal of time and effort and I sincerely appreciate his extra efforts. I have already mentioned this matter to friends. Thank you.
R.D.White
Customer Experience
Great Service!
Bob & Gail A. |
November 9th, 2011
Cyrus Ghotbi:
We purchased a used Toyota Sienna and would like to tell you what a great service we received. Cyrus was very polite, pleasant, not pushy and definitely detail orientated. We will certainly recommend OpenRoad Toyota Port Moody to friends due to the excellent service we received. You should be commended for having such an outstanding sales person on your staff.
Bob & Gail A.
Customer Experience
Happy Owner
Karim E. |
November 9th, 2011
I recently bought a Lexus car from your dealership. I found Bruce MacFarlane
to be very professional and knowledgeable about Lexus cars. He was very patient with me and not aggressive at all and answered many of my questions by email and phone calls. I am recommending him to several of my business and social friends.
Karim E.
Pages
