In taking this survey, I found myself selecting 'completely satisfied' throughout. I feel that doing this gives the impression that I'm not paying attention or that I'm easily impressed. I just could not find any issue that was less than perfect. Trevor gave me his complete attention and never rushed me through anything. The experience was pleasant and thorough. Absolutely no regrets buying a Mazda (my first) nor buying it at Open Road Mazda. My expectations are now very high for the service department, but if my experience so far is any indication, I'll be impressed with this aspect of my ownership as well. I'm very pleased with my purchase to date, and it's now up to Mazda's workmanship to show me that I selected a vehicle that will run well and perform for a long time.
Dealership Review by: Robert S.